Briefly, a recent case study might illustrate our service better:
A HNW individual spent a small fortune on legal costs over a simple lease dispute with a landlord.
He employed three law firms (one after the other) in an attempt to resolve the dispute, which was based on the landlord’s refusal to allow a new connection to the building’s main electricity board following remodelling of the client’s flat.
The client’s first legal team informed him the matter was complicated and would take time to reach an agreement. In short, a myriad of letters were sent to the landlord – all without resolution.
The client was based overseas and trusted his UK legal team, believing he was in good hands.
After parting with over £60,000 for the services of his first legal team, his second legal team also began piling up hefty costs employing a similar strategy of protracted correspondence, and again with no significant progress despite months of legal activity.
He then hired a third law firm who also recognised the opportunity to earn fees rather than resolve the problem, and suggested a similar ‘long road’ strategy.
But all the client wanted was for someone to step in, negotiate with the landlord directly and find an amicable solution as quickly as possible.
He complained about his experience to his client relations manager at the UK multi-family office where the client was enjoying a high level of support with other services. He was advised about Legal Case Management and immediately contacted us.
To the client’s great relief, we were able to resolve his matter successfully within a couple of weeks by simply arranging a round-table negotiation with his landlord.
Unlike the big-name law firms that the client approached initially, Legal Case Management operated with the client’s best interests in mind. We brought in an expert negotiator – an experienced barrister – only for the part of the legal process (the round table meeting) where he was truly needed, thereby saving on considerable ancillary legal costs.
Our client, having parted with nearly £100,000 over several months with his previous legal representation, paid just £5,000 to achieve the desired case outcome in a matter of a couple of weeks.
Incidentally, the client offered us a substantial bonus for acting in his best interest, which we happily accepted and shared with the multi-family office that referred the client to us.